Remote/Onsite Support Services

Remote Support Services:

We offer a wide range of services to help you get the most out of your devices, including:

Device setup: Let us handle the hassle of setting up your new device, from unboxing and installation to configuring settings and connecting to your network. We can also transfer your data and settings from an old device, so you can get up and running quickly and easily.

Some of the services we offer include:

Driver Updates:

Keep your devices running smoothly with the latest drivers and software updates. Outdated drivers can cause problems with performance, security, and compatibility, so it's important to stay current. We can handle the update process for you, ensuring that everything is installed correctly and without any issues.

Software Setup:

We can help you install and configure the software you need, whether it's for work, play, or something in between. We can also assist with activation, licensing, and troubleshooting if you run into any problems.

Light Diagnostics:

If you're experiencing issues with your device, we can run some basic tests and troubleshooting steps to help identify the problem. We can also provide advice and guidance on how to fix the issue, or refer you to a more specialized service if necessary.

Contact us today to learn more about how we can help you with your remote support needs. Our team of experts is available 24/7 to assist you with any issues you may be facing, and we always strive to provide fast, friendly, and reliable service. Let us help you get the most out of your devices and keep them running smoothly.

On-Site Services

On-Site Services:

At JVR Computing, we offer a range of on-site services to help you with your technology needs. Our team of experienced technicians can provide expert consultation, assist with data transfer, perform system tune-ups, diagnose any issues, and even pick up and drop off your devices.

Free Over The Phone Consultation:

Not sure what's wrong with your device or what you need to do to fix it? Our team can provide expert consultation to help you troubleshoot and resolve any issues you may be experiencing. We'll listen to your concerns, ask questions to better understand the problem, and provide personalized recommendations to help you get back on track.

Data Transfer:

Need to transfer data from one device to another? We can help! Our technicians can assist with transferring data from your old device to your new one, ensuring that all of your important files and information are transferred safely and securely.

System Tune Up:

Is your device running slow or experiencing other performance issues? Our system tune-up service can help improve the speed and efficiency of your device. We'll run a series of diagnostic tests, identify any areas for improvement, and make necessary adjustments to help your device run at its best.

Standard Diagnostics:

If you're experiencing any problems with your device, our standard diagnostics service can help identify the issue. We'll run a series of tests to assess the performance of your device, and provide you with a detailed report outlining any issues we find and recommendations for how to fix them.

Pickup & Drop Off:

Can't come to us? No problem! We offer pickup and drop off services to make it easy for you to get your device repaired. Simply schedule a pickup, and one of our technicians will come to your location to pick up your device. Once the repair is complete, we'll drop it off at your location at a time that's convenient for you.

New Device Setup/Drop Off:

Need help setting up a new device? Our team can assist with the setup process, ensuring that your new device is ready to use right out of the box. We can help you connect to your home network, transfer data from your old device, and provide personalized recommendations for how to get the most out of your new device.

Network Setup:

Having trouble getting your devices to connect to your home network? Our team can help! We offer network setup services to help you get your devices online and connected to each other. We'll assess your current network setup, make any necessary adjustments, and provide guidance on how to optimize your network for the best possible performance.

Contact us today to learn more about how we can help you with your remote and on-site support needs. Our team of experts is available 24/7 to assist you with any issues you may be facing, and we always strive to provide fast, friendly, and reliable service. Let us help you get the most out of your devices and keep them running smoothly. Whether you need help with a specific issue, or just want to ensure that your devices are always running at their best, our team is here to help. Contact us today to learn more about our remote and on-site support services.